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Refund Policy
At Botanicabby, your satisfaction is important to us. Due to the nature of our products, we cannot accept returns or exchanges for hygiene and safety reasons. However, if your order arrives damaged or if there are items missing, please email us at [your email address] within 7 days of receiving your order. Be sure to include your order number, photos of the damage (if applicable), and a detailed description of the issue so we can resolve it promptly.
We appreciate your understanding and support of our small business.
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